Website Terms Website General Terms of Use



These Terms set out the terms and conditions applicable to use of this website, its pages and sub-domains as well as to any apps, social media pages or groups controlled by us (together referred to in these Terms as “our site”).  By using our site, you confirm acceptance of these Terms and agree to comply with them. If you do not agree, you must not use our site. We recommend storing a copy of these Terms for reference.

Who We Are and How to Contact Us

“We” “our” or “us” refers to We Buy Any House which is a trading style / trading name used by a collaboration of the following companies: 1) Hawksmoor Equity Limited, a company registered in England with registered number 14510903 and registered office at Mitchell Charlesworth, 3rd Floor, 44 Peter Street, Manchester, United Kingdom, M2 5GP 2) Everbright Property Maintenance Limited, a company registered in England with registered number 07393524 and registered office at International House, The Mclaren Building, 46 The Priory Queensway, Birmingham, West Midlands B4 7LR England and 3) Alta International DMCC, a company registered as a free zone company in DMCC, United Arab Emirates with company registration number DMCC192113 and licensed address at Unit No: 2704, JBC3, Plot No: JLT-PH2-Y1A, Jumeirah Lakes Towers, Dubai, United Arab Emirates.

We are responsible for this website. You can contact us via Contact Us or at any of our separate company registered office addresses.

There are Other Terms that Apply

There are other terms and policies which also apply to your use of our site or services such as:

  • Our Site Acceptable Use Policy, which set out permitted uses and prohibited uses of our site and that you agree to comply with when using our site.
  • Our Privacy Policy which sets out information about privacy and data protection and how we use and process your personal information and data
  • Our Cookies Policy, which sets out information about the cookies on our site
  • Our specific contracts or terms with anyone including actual and potential clients or buyers, employees, service providers, suppliers.

Terms and conditions apply in relation to selling, buying, letting or renting a property through us, or entering any other arrangements with us. These terms will be made available in advance prior to entering agreements. All services are subject to our standard disclaimers, set out in our documents. You are reminded that the value of any property or portfolio can fall as well as rise. Past performance cannot be relied on as an indication of future performance.

Who Can Use Our Site

To use our site, register your details, fill in our enquiry forms or use our services you must be over eighteen years of age. If you are under 18 years old, you are not permitted to access or use our site, apps, online tools or social media pages and should cease to do so.

Our site is aimed at sellers and users within the United Kingdom only.

We do not allow use or viewing of our site or services in or from any country or region where it would be illegal to do so for any reason (whether due to restrictions in place, data protection or privacy laws or otherwise). Please immediately cease use of this site if that applies.

Registration of your details and protecting any account details

It is your responsibility to ensure that the details provided by you are correct and complete. You must inform us in writing as soon as possible of any changes including to your contact details, failing which you have sole responsibility for any resulting losses or issues for you. Please see our privacy notice for detail on our privacy and data protection policy.

If you choose, or you are provided with, a user identification code, password, log-in details or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to anyone else for any reason.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us – Contact Us.

We are Not Responsible for Websites we Link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only or as a result of sponsorship or advertising arrangements. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.  We have no control over the contents of those sites or resources nor for their data protection or privacy policies, which you should consult.

Use of Material on Our Site and Copyright

You must comply with our Site Acceptable Use Policy in relation to the use of all material on our site.

We are the owner or licensee of all copyright and all other intellectual property rights in our site, and in the material published on it and all its contents.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our site (or anything based on it or derivative from it) in any business or for any commercial purposes without obtaining a licence to do so from us or our licensor.

You may print off one copy, and may download extracts, of any page(s) or materials that are stated to be downloadable from our site for your personal use and you may draw the attention of others within your organisation to content on our site.  You must not modify any of these in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.  Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

Our Trade Names, Logos and Trade Marks

Our trade names and logos belong to us or our licensor and may be registered as trade marks. You are not permitted to use them without our approval, unless otherwise licensed to do so under a written contractual licence with us, or if they are part of material you are using as permitted under these terms and the Site Acceptable Use Policy

User-Generated Content by You or Others on Our Site

This website may now or in the future include information or materials uploaded by you or other users of our site, including on forums, reviews, shared documents sites and chat rooms. These have not been verified or approved by us. The views expressed by others on our site do not represent our views or values.

If you contribute or upload content or communications to our site, or make contact with other users of our site, you must comply with the rules and content standards set out in our Site Acceptable Use Policy.  You warrant that any such contribution does comply with the Site Acceptable Use Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right to remove anything you contribute to our site if, in our sole opinion, it does not comply with these Terms or our Site Acceptable Use Policy.  We may also remove any user generated content if we make a business decision about storage and maintenance of content that results in that content being removed, so you may not rely on any content of yours remaining available.

Any content you upload to our site will be considered non-confidential and non-proprietary.  You must not upload any material in which you wish to maintain copyright or other intellectual property rights or that is subject to someone else’s copyright.

We may disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy, or of any other legally protected rights.  We may also disclose your identity to any law enforcement authorities if it is alleged that any content posted or uploaded by you breaches any applicable laws.

Do Not Rely on Information on Our Site

The content on our site is provided for general information and marketing purposes only and may offer opinions or guidance that are not updated or accurate.  None of it is advice on which you should rely. None of it constitutes an offer or the basis for any contract for services. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of any content on our site.  Although we sometimes update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. Nothing on this website should be regarded as investment, financial, economic or professional advice and you are responsible for your own decisions and actions.

Any timescales or references to sale prices, service fees, interest rates or loan terms on this site are for marketing purposes and guidance only. Nothing binds us or any third party in relation to any services until legally binding contracts have been entered into by us or the third party and you. If you do enter a legally binding contract with us or a third party, then only the parties to that contract have any responsibility or liability in relation the subject matter of that contract and only the written terms of that contract apply and not any prior communication, marketing material or contents of this site.

We are Not Responsible for Viruses or Malware and You Must Not Introduce Them

We do not guarantee that our site will be secure or free from bugs, viruses or malware.  You are responsible for configuring your information technology, computer programmes, devices and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, malware, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via any form of denial-of-service attack. By breaching this provision, you may commit a criminal offence under applicable law (for example in England) which we may report to the relevant law enforcement authorities together with disclosure of your identity.

Rules about linking to our site

You may link to our home page but only if you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.  You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.  The website in which you are linking must comply in all respects with the content standards set out in our Site Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please Contact Us.  We reserve the right to withdraw linking permission without notice or liability to you.

Breach of these Website General Terms or our Site Acceptable Use Policy

If you wish to report or complain about content either from us or uploaded by other users or report any breaches of these Terms or our Site Acceptable Use Policy, please Contact Us.

If we consider that you have breached these Terms or our Site Acceptable Use Policy, we may (but are not obliged to) take such action as we see fit which may as examples include all or any of the following:

  • immediate, temporary or permanent withdrawal of your right to use our site
  • Immediate, temporary or permanent removal of any your Contributions (see our Site Acceptable Use Policy for definition of this)
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs and any liability of ours or damages awarded against us or resulting settlement sums) resulting from the breach
  • disclosure of information to law enforcement authorities as we see fit or as required by law
  • any other action we decide to take including further legal action against you.

We exclude our liability for all action we may take or not take in response to breaches of these terms or the Site Acceptable Use Policy. The actions we may take are not limited to those above, and we may take any other action we deem appropriate.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and liability for fraud or fraudulent misrepresentation.  Different limitations and exclusions of liability may apply to liability for the supply or sale of any products or services by us, which will be set out in any relevant contract or terms.

If you are a consumer acting in your capacity as a consumer, we will either repair the damage or pay you compensation if defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill. We will not be liable for damage caused that could have been avoided by following our instructions.

Other than as set out in the preceding paragraphs, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it to the fullest extent permitted by law.  We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; use of or reliance on any content on our site.  We will not be liable for any loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss, damage or costs.

We may Make Changes to Our Site or Suspend or Withdraw It

We may change our site or any pages or sub-domains or related websites from time to time to reflect changes to our business or priorities or our users’ needs or for other reasons at our discretion.  We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business or operational reasons.

We may Transfer or Sub-Contract to Someone Else

We may transfer or sub-contract our rights and obligations under these terms and all other applicable terms and policies to another organisation. We will notify any such change on this site. From that date, the new owner will be responsible for this site and for all rights and obligations under these Terms.

Laws and Jurisdiction Applicable to any Dispute

These terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We keep these Terms under review. The date that they were last updated is set out below.

As a result of our reviews, we reserve the right to make changes to these Terms. The current version of these Terms is the one published at the relevant time on our website.  Every time you wish to use our site, please check these Terms to ensure you understand the provisions that apply at that time.

© We Buy Any House 2022 – no copying permitted

Version Date: 10.06.22