Site Acceptable Use Policy Site Acceptable Use Policy

Introduction and Acceptance

This Policy sets out the rules for acceptable use of this website and all its pages and sub-domains as well as to any apps, social media pages or groups controlled by us (together referred to in this Policy as “our site”).  By using our site, you confirm acceptance of this policy and agree to comply with it.  If you do not agree, you must not use our site.  We recommend that you store a copy of this policy for future reference.

Who We Are and How to Contact Us

“We” “our” or “us” refers to We Buy Any House which is a trading style / trading name used by a collaboration of the following companies: 1) Hawksmoor Equity Limited, a company registered in England with registered number 14510903 and registered office at Mitchell Charlesworth, 3rd Floor, 44 Peter Street, Manchester, United Kingdom, M2 5GP 2) Everbright Property Maintenance Limited, a company registered in England with registered number 07393524 and registered office at International House, The Mclaren Building, 46 The Priory Queensway, Birmingham, West Midlands B4 7LR England and 3) Alta International DMCC, a company registered as a free zone company in DMCC, United Arab Emirates with company registration number DMCC192113 and licensed address at Unit No: 2704, JBC3, Plot No: JLT-PH2-Y1A, Jumeirah Lakes Towers, Dubai, United Arab Emirates.

We are responsible for this website. You can contact us here or for any of our separate companies at our registered offices.

There are Other Terms that Apply

There are other terms and policies which also apply to your use of our site including for example:

  • Our Website General Terms, which set out the general terms that apply to any use of our site and refer to copyright and that you agree to comply with when using our site.
  • Our Privacy Policy which sets out information about privacy and data protection and how we use and process your personal information and data
  • Our Cookies Policy, which sets out information about the cookies on our site
  • Our specific contracts or terms with anyone including actual and potential clients or buyers, employees, service providers, suppliers.

Terms and conditions apply in relation to selling, buying, letting or renting a property through us, or entering any other arrangements with us. These terms will be made available in advance prior to entering agreements.

Who Can Use Our Site

To use our site, register your details, fill in our enquiry forms or use our services you must be over eighteen years of age. If you are under 18 years old, you are not permitted to access or use our site, apps, online tools or social media pages and should cease to do so.

Our site is aimed at sellers and users within the United Kingdom only.

We do not allow use or viewing of our site or services in or from any country or region where it would be illegal to do so for any reason (whether due to restrictions in place, data protection or privacy laws or otherwise). Please immediately cease use of this site if that applies.

Prohibited Uses

You may use our site only for lawful purposes.  You may only use our site in accordance with the Website General Terms (which also refer to intellectual property rights).  You may not use our site in any way:

  • that breaches any applicable local, national or international law or regulation
  • that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect
  • for the purpose of harming or attempting to harm minors or vulnerable people in any way
  • for the purpose directly or indirectly of terrorism, violence or threats or promotion of these
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards (view section for more details)
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of solicitation or mass communication (spam)
  • to transmit knowingly any data or to send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, malware or any other harmful programs or computer code designed to misuse or adversely affect the operation of any software, system, hardware, device or data
  • to duplicate, copy, use or sell any part of our site including contents or code in contravention of our Website General Terms
  • to access without authority, interfere with, damage or disrupt any part of our site, any equipment, device or network on which our site is stored, any software used in the provision of our site or Online Tools or any equipment or network or software owned or used by any third party
  • to access data not intended for you or log into any server or account which you are not authorised to access
  • to attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation
  • to scrape or scan the contents for any commercial use without a contract with us to do so
  • to use any of the site contents to imply any connection with us without contractual authorisation from us to do so.

Interactive Services

We or the host may from time to time provide interactive services on our site, including as possible examples facilities for chat or comments, forums, reviews, messaging services or platforms, file or document sharing or collaboration platforms, virtual meeting spaces and others.

We will use reasonable efforts to assess any possible risks for users from third parties when they use any interactive service provided on our site.  We will decide in each case whether it is appropriate to use moderation of any service and, if so, the method and extent. However, we are under no obligation to oversee, monitor or moderate any interactive service on our site.

We expressly exclude to the extent permitted by law our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content Standards, whether the service is moderated or not. If we do moderate an interactive service, we will normally provide you with a way to contact the moderator if you have concerns.

Content Standards

These content standards apply to all material which you contribute or post to our site (a Contribution), and to any interactive services associated with it. The Content Standards must be complied with in spirit not just to the letter. The standards apply to each part and the whole of any Contribution and to all part of our site as defined including all social media.

We will decide, in our sole discretion, whether a Contribution breaches these Content Standards.

A Contribution must:

  • be accurate (where it states facts).
  • be genuine (for example where it states opinions or makes representations)
  • comply with the law applicable in England and Wales and in any country from which it is posted or in which it is intended to be seen

A Contribution must not

include, contain, refer to, promote or condone anything that:

  • contains any advertising, publicity or promotion of any services, businesses, groups or web links to other sites or groups or organisations or businesses (whether for profit or not)
  • is defamatory of any person or libellous
  • is obscene, offensive, hateful or inflammatory
  • is bullying, insulting, intimidating or humiliating of any person
  • contains sexually explicit material or any pornography
  • contains profanity or any language that would generally be considered inappropriate for a family audience that may contain young children
  • contains violence or terrorist materials, news or propaganda
  • contains a statement which you know or believe, or have reasonable grounds for believing, that anyone to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism or violence
  • advocates, promotes, incites anyone to commit or assists any unlawful, illegal or criminal act
  • is discriminatory based on race, gender, religion, nationality, disability, sexual orientation or age
  • infringes any copyright, database right, trade mark or other intellectual property right
  • is in breach of any applicable data protection or privacy laws in any jurisdiction
  • is fraudulent, misrepresentative or is likely to deceive any person.
  • breaches any legal duty including any statutory or contractual duty or a duty of confidence
  • is in contempt of court
  • is threatening, abusive or invades anyone’s privacy
  • is likely to harass, upset, embarrass, alarm, cause anxiety or annoy any other person
  • impersonates any person, or misrepresents your identity or affiliation with anyone
  • gives the impression that the Contribution comes from us, if this is not the case.

Breach of this Policy

Failure to comply with this Policy is a material breach of our Website General Terms.  See those terms for potential consequences and to report any breaches of this policy by others.  We exclude (to the extent permitted by law) our liability for all action we may take or not take in response to breaches of this Policy.

Laws and Jurisdiction Applicable to Any Disputes

This policy and its subject matter and their formation (and any non-contractual disputes or claims) are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to This Policy

We keep this Policy under review. The date that it was last updated is set out below.

As a result of our reviews, we reserve the right to make changes to this Policy. The current version of this Policy is the one published at the relevant time on our website.  Every time you wish to use our site, please check this policy to ensure you understand the provisions that apply at that time.

© We Buy Any House 2022 – no copying permitted

Version Date: 10.06.22