Your questions answered

We’ve been around for some time now so we’ve compiled a list of the most common questions we’re asked by our customers
Got further questions? We’d be more than happy to answer them, just give us a call.

How long does it take for you to make an offer on my house?

You will receive a formal offer from us in as little as 60 minutes. After you tell us a bit about your property, our team will undertake a detailed analysis of the area, marketplace and the property itself to present you with an informed offer.

There’s no obligation either. If our offer doesn’t meet your expectations or requirements, then you can simply turn it down.

We can buy your property in as little as 3 days.

If you need a specific timescale, that’s no problem. We’ll work with you to establish a completion timeline that suits you.

We buy any house, providing we can mutually agree on a price.

We offer an alternative, hassle-free way to quickly sell your house and you can start today, with a no obligatory offer.

If you’d like to arrange a sale with us then we ask that you cancel any current listings or sales agreements.

If you decide against going forward with the sale, that’s okay! Each offer we make is free of obligation, because we know that it’s a massive decision for anyone to make. If you do decide further down the line that you do in fact want to utilise our Free service, there’s no problem there, either. We can pick up right where we left off.

Our aim is to make the whole process as hassle-free as possible, and that means that we aim to take care as much of the paperwork as we can. Other than the initial agreement and some legal documents you won’t have to lift a finger.

Yes, it can! Our expert team can advise and help you act on repossession scenarios to do with your property.

Yes, our service is completely free for you to use, and there are no fees or commission throughout the entire process.

When you first contact us, we’ll run you through everything you’ll need to get the selling process started. Whilst we’ll try and complete as much of the documentation on our side to make the process as stress-free as possible, there is some paperwork you may be asked to complete.

You’ll usually need to provide the following things:

  • Proof of identity
  • Proof of ownership and the Property Title Deeds
  • Leasehold or freehold information
  • An EPC (Energy Performance Certificate)
  • Electrical documents about any electrical items and work carried out in your home
  • A FENSA agreement (if you have one)
  • Mortgage documents (if you have a mortgage still)
  • Boiler documents, such as gas safety certificates and service information

However, if in doubt, we’ll be able to tell you exactly what you need when you contact us.

A quick house sale is exactly what it sounds like – it’s a way to sell your home quickly without all the hassle involved with selling a house in the traditional way. You don’t need to deal with estate agencies or the conveyancing process, as we’ll deal with all the legal nitty-gritty when we buy your home from you.

You can sell your house fast within a matter of weeks (or days, in some cases), enabling you to move on with your life quickly.

Quick house sales offer several advantages, as you’ll undergo a much faster selling process with a guaranteed and secure sale (unlike traditional house sales, where as many as 31% of house sales fall through before completion).

Using a quick house sale company like is also much more convenient, as you don’t have to deal with repairs, renovations, staging your home or house viewings. It’s an ideal solution for those who need to sell quickly due to financial difficulties, relocation and other pressing situations.

The simple answer is yes – we buy houses in any condition. It doesn’t matter whether your property requires repairs, has structural issues or needs a complete overhaul, we will still make a fair offer on your property. This means that you don’t have to spend time or money on repairs or home improvements, making for a hassle-free house sale.

When you first get in touch with our expert team, we’ll provide you with an initial offer based on the information you provide. Our team will then gather information about your property and schedule a visit to assess its condition.

We’ll then provide you with a fair cash offer, of which there is no obligation to accept. If you do decide to sell your house to us and accept the agreement, we’ll handle all the paperwork and complete the sale as quickly as possible.

There may be some paperwork involved on your side, but we aim to complete as much as we can ourselves, to take the stress out of your hands. To find out more about the process, please head to our ‘How It Works’ page.

You may have heard stories about illegitimate companies claiming to offer quick house sales, before changing their offers at the last minute so that the client is stuck with a much lower price than the original offer.

However, at, we take our role very seriously, aiming to be as open and transparent as possible throughout the sale process. We’re a legitimate company within our chosen industry, and we promise to always give you a hassle-free sale. We pride ourselves on providing fair and competitive offers based on the current market value of your property, so all our offers are based on our professional perception of the property market.

Our team of experts are highly trained in the field, and will evaluate your property based on various factors, such as your home’s condition, where the property is located and current market trends, to ensure a fair offer.

We also have a high Trustpilot score, showing just how much our clients value our services.

Having an outstanding mortgage or debts will not hinder the quick house sale process when you use We can work with you to settle any existing debts, mortgage repayments or obligations as part of the sale, so this isn’t something you should worry about.

We aim to make the process as smooth and stress-free as possible for you. Once you’ve sold your house to us, you will have cash funds to be able to pay off your debts. The fast nature of our services makes the quick house sale process preferable for people with outstanding debts, as it’s much quicker than selling through a traditional estate agent.

Good service is important to us. That’s why we want to help you make as informed a decision as possible. Here are a few links that might help in selling your property.