We are an exciting and dynamic property company, looking for a customer-focused individual who will proactively manage a high number of tasks that will involve a great deal of multi-tasking and thinking on your feet to secure business.
You will ensure the day-to-day operations runs smoothly and strive to hit targets while ensuring excellent customer service throughout.
22 days holiday (plus Bank Holidays), rising to 27 days plus bank holidays.
Excellent company events & Employee recognition
Length of service holiday bonus.
Health Care Cash Plan - money back for e.g. dentist, doctors, physiotherapy, opticians, etc.
Free on-site parking and excellent public transport links.
Group Life Insurance - 4 x annual salary.
Great learning and development opportunities.
Enhanced Maternity and Paternity pay
Diary management of field agents to ensure appointments are booked efficiently, to maximise productivity in line with the business targets.
The first point of contact for all incoming property enquiries including telephone, email, and live chat facility.
Inputting all new client leads into the company database
Produce and manage documents and other correspondence relating to the purchase of customers' homes, setting deadlines with customers, and managing expectations
Marketing relating to a property sale which may include uploading of property information, including photographs and floorplans to create a marketing profile on the CRM system in a timely manner.
Wants to work in a target driven environment & takes ownership of their workload
Excellent attention to detail and high level of accuracy whilst managing demanding workload
An excellent telephone manner and ability to work well with others under pressure is essential
A background within supporting a Sales and/ or property department would be an advantage.
GCSE Maths and English A to C or 4 +
Working Hours: average of 40.1 hours per week (Mon-Fri plus one Sat in every 4)
The role will be entirely office based at the company’s headquarters in the newly refurbished office at Atlas Business Park close to Manchester Airport.